[All] Self Service Fix for Catalina VPN Issue

Stanfill, Alex (ARC-SGG)[Bay Area Environmental Research Institute] alex.stanfill at nasa.gov
Mon Oct 5 10:07:06 PDT 2020


Good morning team,

I’ve added a new button in Self Service for systems running Catalina that are having VPN issues and getting a permissions error (screenshot below). You can find it in Self Service > Troubleshooting or Featured > VPN Permissions Fix. It will only show up if you are running Catalina.

Please use this button instead of manually changing permissions. It’s safe to run anytime.

Since the button was just enabled, you may need to Reload Self Service if you go looking for it as soon as you get this email.

[cid:image001.png at 01D69AFF.46C6F3F0]

Thanks! Have a marvelous Monday,

[cid:image002.png at 01D69AFF.46C6F3F0]

Alex Stanfill
Earth Science Project Office
NASA Ames Research Center
Bay Area Environmental Research Institute
Bldg N232, Rm 242/032, MS 232-22
Moffett Field<https://en.wikipedia.org/wiki/Moffett_Federal_Airfield>, CA 94035-0001
Mobile: +1 650 680 8547
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