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<p class="MsoNormal"><span style="font-size:11.0pt">Good morning team,<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt">I’ve added a new button in Self Service for systems running Catalina that are having VPN issues and getting a permissions error (screenshot below). You can find it in Self Service > Troubleshooting or Featured
> VPN Permissions Fix. It will only show up if you are running Catalina.<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt">Please use this button instead of manually changing permissions. It’s safe to run anytime.<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt">Since the button was just enabled, you may need to Reload Self Service if you go looking for it as soon as you get this email.<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt"><img width="380" height="151" style="width:3.9583in;height:1.5729in" id="Picture_x0020_2" src="cid:image001.png@01D69AFF.46C6F3F0"></span><span style="font-size:11.0pt"><o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt">Thanks! Have a marvelous Monday,<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt"><img width="421" height="743" style="width:4.3854in;height:7.7395in" id="Picture_x0020_1" src="cid:image002.png@01D69AFF.46C6F3F0"></span><span style="font-size:11.0pt"><o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;color:black">Alex Stanfill</span><span style="color:black"><o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;color:black">Earth Science Project Office<br>
NASA Ames Research Center<br>
Bay Area Environmental Research Institute</span><span style="color:black"><o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;color:black">Bldg N232, Rm 242/032, MS 232-22<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt"><a href="https://en.wikipedia.org/wiki/Moffett_Federal_Airfield"><span style="color:black;text-decoration:none">Moffett Field</span></a><span style="color:black">, CA 94035-0001</span></span><span style="color:black"><o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;color:black">Mobile: +1 650 680 8547</span><o:p></o:p></p>
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