[All] FW: IT Notice: Cisco Secure Client VPN Software Will Be Updated Today - July 17, 2024

Thu Jul 18 12:46:24 PDT 2024

Just checking if it’s just me….

I left my computer online (but not VPN) yesterday evening but this morning was business as usual with cisco version 4.10.07061

I suppose I should now do the self service update
-roy

Roy R. Johnson
NASA Earth Science Project Office
Mob: 650.623.7539 / Desk: 650.604.5933
NASA Ames Research Center
Bldg N232, Room 242-39 Mail Stop 232-22
Moffett Field, CA 94035

From: "all at espo.nasa.gov" <all at espo.nasa.gov>
Reply-To: "Kim, Samuel S. (ARC-SGP)[Bay Area Environmental Research Institute (BAER)]" <samuel.s.kim at nasa.gov>
Date: Wednesday, July 17, 2024 at 10:27 AM
To: "all at espo.nasa.gov" <all at espo.nasa.gov>
Subject: [All] FW: IT Notice: Cisco Secure Client VPN Software Will Be Updated Today - July 17, 2024

Hi all,

An email was sent out this morning regarding an update to our VPN client that will occur this evening at 6 PM PDT. We are moving from Cisco AnyConnect version 4.10.07061 to Cisco Secure Client version 5.1.3.62 so when you try to connect tomorrow, please do not be surprised to find you may need to search for the new application.

According to the instructions, if your machine is powered on and connected to the internet, the update should occur without need for any user input unless actively using the VPN when it drops at 6 PM. The instructions claim we can install the update preemptively from Self Service, but it does not yet seem to be available; I suspect it will be made available closer to the scheduled update time.

Please let me know if you have any questions.

Kind Regards,

Sam

From: "Scofield, Chris (ARC-SG) via SG-ALL" <sg-all at lists.nasa.gov>
Reply-To: "Scofield, Chris (ARC-SG)" <chris.scofield at nasa.gov>
Date: Wednesday, July 17, 2024 at 10:17 AM
To: "SG-All at lists.nasa.gov" <sg-all at lists.nasa.gov>
Cc: "Wilson, Chris (ARC-ST)[ASRC Federal Data Solutions, LLC]" <chris.wilson at nasa.gov>
Subject: Fw: IT Notice: Cisco Secure Client VPN Software Will Be Updated Today - July 17, 2024

Hi SG Folks-
   Passing along a helpful message from Chris Wilson.

Thank you,

Chris

________________________________

Subject: IT Notice: Cisco Secure Client VPN Software Will Be Updated Today - July 17, 2024

SUBJECT: IT Notice: Cisco Secure Client replacing Cisco AnyConnect Secure VPN – July 17, 2024

WHAT IS THE IMPACT?

Today at 6 PM Pacific/ 9 PM Eastern time, Cisco Secure Client version 5.1.3.62 will be installed. Secure Client will be the new software you use to connect to NASA’s Virtual Private Network (VPN), replacing Cisco AnyConnect.

WHAT ACTIONS ARE REQUIRED?

The update will start at 6 PM Pacific Time. Ensure computer is powered on and connected to the Internet  (VPN connection is not required).

  *   If you are connected to the NASA VPN, you will be prompted to close Cisco AnyConnect and any other applications that need to be closed for the update to proceed. Once you click OK, the applications listed in the prompt will close automatically, and your computer will be disconnected from VPN. You will receive a prompt confirming that the VPN service has been stopped.
  *   If you are not connected to the NASA VPN, the update will install silently.
  *   Cisco Secure Client VPN v5.1.3.62 can be installed via Self Service if you prefer to update it before automatic deployment.

To reconnect to VPN the first time, you will need to manually launch Secure Client from Applications -> Cisco -> Cisco Secure Client. For easier access in the future, you can drag Cisco Secure Client to your Dock.

The Agency has prepared a more detailed use guide for the Cisco Secure Client migration, which you can find here<https://sharepoint.msfc.nasa.gov/sites/ocio/EUSO/EUSO-Teaming-Site/mosm/_layouts/15/WopiFrame.aspx?sourcedoc=%7BA7782C27-14D9-403C-B11D-2D601CE5B958%7D&file=Cisco%20Secure%20Client%20VPN%20Software%20Update.docx&action=default>.

WHAT TO DO IF YOU NEED ASSISTANCE:
If you have any questions, please contact your Code S CSA or email arc-dl-code-s-acits-csa at mail.nasa.gov<mailto:arc-dl-code-s-acits-csa at mail.nasa.gov> and we will be happy to give you further guidance.

Best regards,

Chris Wilson
Code S Systems Administrator
Code S N245 System Support Team

--
Chris Wilson • Code S Systems Administrator/ CSA Resource
  NTT DATA Services Federal Government, Inc.

NASA Ames Research Center
  (650) 604-1518
  chris.wilson at nasa.gov<mailto:chris.wilson at nasa.gov>

** On-Center Wednesdays & Thursdays **

Code S System Support:
arc-dl-code-s-acits-csa at mail.nasa.gov

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