<html xmlns:v="urn:schemas-microsoft-com:vml" xmlns:o="urn:schemas-microsoft-com:office:office" xmlns:w="urn:schemas-microsoft-com:office:word" xmlns:m="http://schemas.microsoft.com/office/2004/12/omml" xmlns="http://www.w3.org/TR/REC-html40">
<head>
<meta http-equiv="Content-Type" content="text/html; charset=utf-8">
<meta name="Generator" content="Microsoft Word 15 (filtered medium)">
<!--[if !mso]><style>v\:* {behavior:url(#default#VML);}
o\:* {behavior:url(#default#VML);}
w\:* {behavior:url(#default#VML);}
.shape {behavior:url(#default#VML);}
</style><![endif]--><style><!--
/* Font Definitions */
@font-face
{font-family:"Cambria Math";
panose-1:2 4 5 3 5 4 6 3 2 4;}
@font-face
{font-family:Calibri;
panose-1:2 15 5 2 2 2 4 3 2 4;}
/* Style Definitions */
p.MsoNormal, li.MsoNormal, div.MsoNormal
{margin:0in;
font-size:11.0pt;
font-family:"Calibri",sans-serif;}
a:link, span.MsoHyperlink
{mso-style-priority:99;
color:#0563C1;
text-decoration:underline;}
span.EmailStyle19
{mso-style-type:personal-reply;
font-family:"Calibri",sans-serif;
color:windowtext;}
.MsoChpDefault
{mso-style-type:export-only;
font-size:10.0pt;}
@page WordSection1
{size:8.5in 11.0in;
margin:1.0in 1.0in 1.0in 1.0in;}
div.WordSection1
{page:WordSection1;}
--></style><!--[if gte mso 9]><xml>
<o:shapedefaults v:ext="edit" spidmax="1026" />
</xml><![endif]--><!--[if gte mso 9]><xml>
<o:shapelayout v:ext="edit">
<o:idmap v:ext="edit" data="1" />
</o:shapelayout></xml><![endif]-->
</head>
<body lang="EN-US" link="#0563C1" vlink="#954F72" style="word-wrap:break-word">
<div class="WordSection1">
<p class="MsoNormal">Abdallah,<o:p></o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal">Thank you so much for the excellent service. How does your Thursday at 0900 PDT look? Please provide an alternate time/date if you are not available.<o:p></o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal">Have a wonderful day!<o:p></o:p></p>
<div>
<p class="MsoNormal"><b><span style="font-size:14.0pt">Judy Alfter <o:p></o:p></span></b></p>
<p class="MsoNormal"><span style="font-size:12.0pt">Project Coordinator<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:12.0pt"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="font-size:12.0pt">Earth Science Project Office (ESPO)<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:12.0pt">NASA Ames Research Center<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:12.0pt">Bay Area Environmental Research Institute (BAERI)<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:12.0pt">Building N232, Room 263, MS 232-22<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:12.0pt">Moffett Field, CA. 94035-0001<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:12.0pt"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="font-size:12.0pt"><a href="mailto:judyalfter@nasa.gov">judy.alfter@nasa.gov</a><o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:12.0pt">+1.650.559.4229 mobile<o:p></o:p></span></p>
</div>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
<div style="border:none;border-top:solid #B5C4DF 1.0pt;padding:3.0pt 0in 0in 0in">
<p class="MsoNormal"><b><span style="font-size:12.0pt;color:black">From: </span></b><span style="font-size:12.0pt;color:black">"Abdallah Alkhatib -X (abalkhat)" <abalkhat@cisco.com><br>
<b>Date: </b>Wednesday, April 13, 2022 at 10:17<br>
<b>To: </b>"webex5@espo.nasa.gov" <webex5@espo.nasa.gov><br>
<b>Cc: </b>"attach@cisco.com" <attach@cisco.com>, "Alfter, Judy (ARC-SGG)[Bay Area Environmental Research Institute]" <judy.alfter@nasa.gov><br>
<b>Subject: </b>[EXTERNAL] RE: SR 693379040 : Having an issue with my cam in a webex<o:p></o:p></span></p>
</div>
<div>
<p class="MsoNormal"><o:p> </o:p></p>
</div>
<p class="MsoNormal">Hello Judy,<o:p></o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal">Thank you so much for your time during our call today.<o:p></o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal">As agreed I will be waiting for your update to schedule a meeting to test the timer app.<o:p></o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal">Thanks and regards,<br>
<br>
Note: When contacting me via e-mail, please remember to always include <a href="mailto:attach@cisco.com">
<span style="color:blue">attach@cisco.com</span></a> as one of the recipients for every email that you send. This will create an automatic note on the case with your email and it will also change the status of the case from pending to updated. It is easier
for me to track the cases that are awaiting a reply from my side.<br>
<br>
<span style="color:black">Abdullah Alkhatib<br>
</span><span style="color:black;background:white;mso-fareast-language:DE">Cisco Cloud Support.</span><b><span style="color:#0088FF;mso-fareast-language:DE">
</span></b><span style="color:black"><o:p></o:p></span></p>
<p class="MsoNormal">Working hours: 5am – 2pm PDT <o:p></o:p></p>
<p class="MsoNormal">Email: <a href="mailto:abalkhat@cisco.com">abalkhat@cisco.com</a><o:p></o:p></p>
<p class="MsoNormal">*****************************************<o:p></o:p></p>
<p class="MsoNormal">If you have any feedback or concerns, please contact:<o:p></o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal">Team Lead: Hanin Al-Shatarat<o:p></o:p></p>
<p class="MsoNormal">Email: <a href="mailto:halshata@cisco.com"><span style="color:blue">halshata@cisco.com</span></a><o:p></o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal">Direct Manager: Baraa Abu Khadra<o:p></o:p></p>
<p class="MsoNormal">Email: <a href="mailto:aabukhad@cisco.com"><span style="color:blue">aabukhad@cisco.com</span></a><o:p></o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal"><span style="color:#212529;background:white">If you need immediate assistance, please call the </span><a href="https://gcc02.safelinks.protection.outlook.com/?url=https%3A%2F%2Fwww.cisco.com%2Fc%2Fen%2Fus%2Fsupport%2Fweb%2Ftsd-cisco-worldwide-contacts.html&data=04%7C01%7Cwebex5%40espo.nasa.gov%7C5c96cb05ed474c1ac7ae08da1d7440f7%7C7005d45845be48ae8140d43da96dd17b%7C0%7C0%7C637854682399755414%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C3000&sdata=BeBF%2FTzUfvo82d5AvMTMATIdbCXWxixgtDznfgNjt10%3D&reserved=0" originalSrc="https://www.cisco.com/c/en/us/support/web/tsd-cisco-worldwide-contacts.html" shash="JDVNEk+hjXZCDo66j0IHKEX/tnvlo0Noe+JcIIB9sJITJLeLC/tRWQxFO6qrkGmpkEJqy49BzRSyL7Nz4cUqMdGjcJDOxcqzRNjVOXmDOrBmTmD2EDQeEcx/ihW2Rxrm8jjfiV9wNhBJFvMRBMroEqScmXp8UI9bMNO77HaIa9Q=" originalsrc="https://www.cisco.com/c/en/us/support/web/tsd-cisco-worldwide-contacts.html" shash="q5AFY8zs0CZdCtQjTDiMG6jpBq/s8Hsmn4/S2/SoCd38cBnbApb0wgyqXZnV8QbF1YwVpFuDkpyE6JUKWstRw/2PaMNK3TxTPIAyGfirixE6fQBQDuK2uoF1+eU/HamUgH5Yk+OoWQp0RwhyaBk7Q8FqpA+dOcHLmAYI19Eij90="><span style="color:#1E4471;background:white">support
number</span></a><span style="color:#212529;background:white"> for your region.</span><span style="color:#212529"><br>
<span style="background:white">Looking for an instant update on your case? Connect via </span></span><a href="https://gcc02.safelinks.protection.outlook.com/?url=https%3A%2F%2Ftacconnect.cisco.com%2F&data=04%7C01%7Cwebex5%40espo.nasa.gov%7C5c96cb05ed474c1ac7ae08da1d7440f7%7C7005d45845be48ae8140d43da96dd17b%7C0%7C0%7C637854682399755414%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C3000&sdata=UJPMAMzPCdh5KFlcF32hRel4PKyQNuDGOvNhB%2BASDWA%3D&reserved=0" originalSrc="https://tacconnect.cisco.com/" shash="CzAbndupJiYBSEhOwAc51B55CLvVBgcvwbOQCJyNUN3arFzfZG8X73n7rW/L7jX26rr+63EEwqnVeZ86fI3sO1SiDAm6csuBXUf8t1LFn55LSOaJO5W7WKQpY2zztkwyqyzLkSVssmB61jUybxyqFYkRoRBH3gS/RsmUl5SPZX8=" originalsrc="https://tacconnect.cisco.com/" shash="XUhY0wyP1opC1OY/GBSWRVKVubv3GyOZd29y+Nkt8qwL/bHRekZrgPLJA89Txv3X5LBmrybZl+ofJaYPLpfHiOQyQPjSwEpHMUfWJmit35+AikRvOn/REokoN75376LkZ2uLuvdsJu1PPxw167rE9GZRYkLG+S95oLd1FfhCyrs="><span style="color:#1E4471;background:white">TAC
Connect_Bot</span></a><span style="color:#212529;background:white"> or learn more </span><a href="https://gcc02.safelinks.protection.outlook.com/?url=https%3A%2F%2Fwww.cisco.com%2Fc%2Fen%2Fus%2Fsupport%2Fservices%2Ftac-connect-bot%2Findex.html&data=04%7C01%7Cwebex5%40espo.nasa.gov%7C5c96cb05ed474c1ac7ae08da1d7440f7%7C7005d45845be48ae8140d43da96dd17b%7C0%7C0%7C637854682399755414%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C3000&sdata=YGFI52%2FwDzC%2B9Fs%2BFR2n678FhSWMYuknAry4Td541II%3D&reserved=0" originalSrc="https://www.cisco.com/c/en/us/support/services/tac-connect-bot/index.html" shash="H8HnxyPWxZ0Hb/QyvHSwWuS7A6EwQVbxgPfplvZ4VoSNpNh0rodkkV/LKDalmyC4rT4JY+bmMapg6XKI0p7Wjz5sdXvYNS3d986U4MkuUAnUdE7CYUe3jMnQZSy9vdw/HHdErXc/5ZC0eEA4vJGFQn1uS/96yI738Ad6Rznf5K0=" originalsrc="https://www.cisco.com/c/en/us/support/services/tac-connect-bot/index.html" shash="GQME+LMoFaMXNGLYX+OZeYo356HMIP/AHo//KqaH/VJ14M2DzvAqHaSeYYHqbaAztSXt4XcLnegy0c439BHJDblWkY6QJxusED/pc6RTO5Z7PvxYHrXgLUsDGSYMs8p3Fb4S45x3VEBUZ0y7Fs4RXi8euxrFo5AbFcl5+mEOvk0="><span style="color:#1E4471;background:white">here</span></a><span style="color:#212529;background:white">.</span><o:p></o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
<div>
<div style="border:none;border-top:solid #E1E1E1 1.0pt;padding:3.0pt 0in 0in 0in">
<p class="MsoNormal"><b>From:</b> Abdallah Alkhatib -X (abalkhat) <br>
<b>Sent:</b> Tuesday, April 12, 2022 11:40 PM<br>
<b>To:</b> webex5@espo.nasa.gov<br>
<b>Cc:</b> attach@cisco.com; judy.alfter@nasa.gov<br>
<b>Subject:</b> RE: SR 693379040 : Having an issue with my cam in a webex<o:p></o:p></p>
</div>
</div>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal">Hello Judy,<o:p></o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal">Thank you so much for your time during our meeting today.<o:p></o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal">I tried to call at +16505594229 with no luck.<o:p></o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal">Kindly note that I got a confirmation from our internal team and the apps option should be working now.<o:p></o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal">Please let me know what s the best time to reach you.<o:p></o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal">Thanks and regards,<br>
<br>
Note: When contacting me via e-mail, please remember to always include <a href="mailto:attach@cisco.com">
<span style="color:blue">attach@cisco.com</span></a> as one of the recipients for every email that you send. This will create an automatic note on the case with your email and it will also change the status of the case from pending to updated. It is easier
for me to track the cases that are awaiting a reply from my side.<br>
<br>
<span style="color:black">Abdullah Alkhatib<br>
</span><span style="color:black;background:white;mso-fareast-language:DE">Cisco Cloud Support.</span><b><span style="color:#0088FF;mso-fareast-language:DE">
</span></b><span style="color:black"><o:p></o:p></span></p>
<p class="MsoNormal">Working hours: 5am – 2pm PDT <o:p></o:p></p>
<p class="MsoNormal">Email: <a href="mailto:abalkhat@cisco.com">abalkhat@cisco.com</a><o:p></o:p></p>
<p class="MsoNormal">*****************************************<o:p></o:p></p>
<p class="MsoNormal">If you have any feedback or concerns, please contact:<o:p></o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal">Team Lead: Hanin Al-Shatarat<o:p></o:p></p>
<p class="MsoNormal">Email: <a href="mailto:halshata@cisco.com"><span style="color:blue">halshata@cisco.com</span></a><o:p></o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal">Direct Manager: Baraa Abu Khadra<o:p></o:p></p>
<p class="MsoNormal">Email: <a href="mailto:aabukhad@cisco.com"><span style="color:blue">aabukhad@cisco.com</span></a><o:p></o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal"><span style="color:#212529;background:white">If you need immediate assistance, please call the </span><a href="https://gcc02.safelinks.protection.outlook.com/?url=https%3A%2F%2Fwww.cisco.com%2Fc%2Fen%2Fus%2Fsupport%2Fweb%2Ftsd-cisco-worldwide-contacts.html&data=04%7C01%7Cwebex5%40espo.nasa.gov%7C5c96cb05ed474c1ac7ae08da1d7440f7%7C7005d45845be48ae8140d43da96dd17b%7C0%7C0%7C637854682399755414%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C3000&sdata=BeBF%2FTzUfvo82d5AvMTMATIdbCXWxixgtDznfgNjt10%3D&reserved=0" originalSrc="https://www.cisco.com/c/en/us/support/web/tsd-cisco-worldwide-contacts.html" shash="JDVNEk+hjXZCDo66j0IHKEX/tnvlo0Noe+JcIIB9sJITJLeLC/tRWQxFO6qrkGmpkEJqy49BzRSyL7Nz4cUqMdGjcJDOxcqzRNjVOXmDOrBmTmD2EDQeEcx/ihW2Rxrm8jjfiV9wNhBJFvMRBMroEqScmXp8UI9bMNO77HaIa9Q=" originalsrc="https://www.cisco.com/c/en/us/support/web/tsd-cisco-worldwide-contacts.html" shash="q5AFY8zs0CZdCtQjTDiMG6jpBq/s8Hsmn4/S2/SoCd38cBnbApb0wgyqXZnV8QbF1YwVpFuDkpyE6JUKWstRw/2PaMNK3TxTPIAyGfirixE6fQBQDuK2uoF1+eU/HamUgH5Yk+OoWQp0RwhyaBk7Q8FqpA+dOcHLmAYI19Eij90="><span style="color:#1E4471;background:white">support
number</span></a><span style="color:#212529;background:white"> for your region.</span><span style="color:#212529"><br>
<span style="background:white">Looking for an instant update on your case? Connect via </span></span><a href="https://gcc02.safelinks.protection.outlook.com/?url=https%3A%2F%2Ftacconnect.cisco.com%2F&data=04%7C01%7Cwebex5%40espo.nasa.gov%7C5c96cb05ed474c1ac7ae08da1d7440f7%7C7005d45845be48ae8140d43da96dd17b%7C0%7C0%7C637854682399755414%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C3000&sdata=UJPMAMzPCdh5KFlcF32hRel4PKyQNuDGOvNhB%2BASDWA%3D&reserved=0" originalSrc="https://tacconnect.cisco.com/" shash="CzAbndupJiYBSEhOwAc51B55CLvVBgcvwbOQCJyNUN3arFzfZG8X73n7rW/L7jX26rr+63EEwqnVeZ86fI3sO1SiDAm6csuBXUf8t1LFn55LSOaJO5W7WKQpY2zztkwyqyzLkSVssmB61jUybxyqFYkRoRBH3gS/RsmUl5SPZX8=" originalsrc="https://tacconnect.cisco.com/" shash="XUhY0wyP1opC1OY/GBSWRVKVubv3GyOZd29y+Nkt8qwL/bHRekZrgPLJA89Txv3X5LBmrybZl+ofJaYPLpfHiOQyQPjSwEpHMUfWJmit35+AikRvOn/REokoN75376LkZ2uLuvdsJu1PPxw167rE9GZRYkLG+S95oLd1FfhCyrs="><span style="color:#1E4471;background:white">TAC
Connect_Bot</span></a><span style="color:#212529;background:white"> or learn more </span><a href="https://gcc02.safelinks.protection.outlook.com/?url=https%3A%2F%2Fwww.cisco.com%2Fc%2Fen%2Fus%2Fsupport%2Fservices%2Ftac-connect-bot%2Findex.html&data=04%7C01%7Cwebex5%40espo.nasa.gov%7C5c96cb05ed474c1ac7ae08da1d7440f7%7C7005d45845be48ae8140d43da96dd17b%7C0%7C0%7C637854682399755414%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C3000&sdata=YGFI52%2FwDzC%2B9Fs%2BFR2n678FhSWMYuknAry4Td541II%3D&reserved=0" originalSrc="https://www.cisco.com/c/en/us/support/services/tac-connect-bot/index.html" shash="H8HnxyPWxZ0Hb/QyvHSwWuS7A6EwQVbxgPfplvZ4VoSNpNh0rodkkV/LKDalmyC4rT4JY+bmMapg6XKI0p7Wjz5sdXvYNS3d986U4MkuUAnUdE7CYUe3jMnQZSy9vdw/HHdErXc/5ZC0eEA4vJGFQn1uS/96yI738Ad6Rznf5K0=" originalsrc="https://www.cisco.com/c/en/us/support/services/tac-connect-bot/index.html" shash="GQME+LMoFaMXNGLYX+OZeYo356HMIP/AHo//KqaH/VJ14M2DzvAqHaSeYYHqbaAztSXt4XcLnegy0c439BHJDblWkY6QJxusED/pc6RTO5Z7PvxYHrXgLUsDGSYMs8p3Fb4S45x3VEBUZ0y7Fs4RXi8euxrFo5AbFcl5+mEOvk0="><span style="color:#1E4471;background:white">here</span></a><span style="color:#212529;background:white">.</span><o:p></o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
<div>
<div style="border:none;border-top:solid #E1E1E1 1.0pt;padding:3.0pt 0in 0in 0in">
<p class="MsoNormal"><b>From:</b> Abdallah Alkhatib -X (abalkhat) <br>
<b>Sent:</b> Thursday, April 7, 2022 8:44 PM<br>
<b>To:</b> <a href="mailto:webex5@espo.nasa.gov">webex5@espo.nasa.gov</a><br>
<b>Cc:</b> <a href="mailto:attach@cisco.com">attach@cisco.com</a>; <a href="mailto:judy.alfter@nasa.gov">
judy.alfter@nasa.gov</a><br>
<b>Subject:</b> SR 693379040 : Having an issue with my cam in a webex<o:p></o:p></p>
</div>
</div>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal">Hello Jody,<o:p></o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal">Hope this email finds you well.<o:p></o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal">My name is Abdullah, and I am from Cisco WebEx Support. I will be assisting you with the Service Request 693379040.<o:p></o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal">Thank you so much for your time during our meeting/call today.<o:p></o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal">Regarding your concerns, kindly note that the timer app is already enabled on your site, could you please try using it by the following steps:<o:p></o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal"><img border="0" width="1070" height="625" style="width:11.1458in;height:6.5104in" id="Picture_x0020_1" src="cid:image001.jpg@01D84F22.674B2550" alt="Image"><o:p></o:p></p>
<p class="MsoNormal"><a href="https://gcc02.safelinks.protection.outlook.com/?url=https%3A%2F%2Fhelp.webex.com%2Fen-us%2Farticle%2Fhcbyq8%2FShared-Timer-app-for-Webex-Meetings-and-Webex-Webinars&data=04%7C01%7Cwebex5%40espo.nasa.gov%7C5c96cb05ed474c1ac7ae08da1d7440f7%7C7005d45845be48ae8140d43da96dd17b%7C0%7C0%7C637854682399755414%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C3000&sdata=Q8so5KxsIguUpzy2g6i6RUA6Q11Y3PtO6fZqmwVGc1E%3D&reserved=0" originalSrc="https://help.webex.com/en-us/article/hcbyq8/Shared-Timer-app-for-Webex-Meetings-and-Webex-Webinars" shash="UsuQE9PTayhdfatt/QiuD5CylGIYrz+01frPjKUHZ2mIsww3SH4ARJv8RaaVeakx3OD/MDyw/rNPojwRzyIA/V9XKFLkIU1l2iGOT7Nlhy/qzaXSByBe/N1TYtM6XpHIsvsTAigkEpKT/jMjB2SdWTKF5vUrCu5zwwwgzYGbTgQ=" originalsrc="https://help.webex.com/en-us/article/hcbyq8/Shared-Timer-app-for-Webex-Meetings-and-Webex-Webinars" shash="UoGZN2CrXf0evddZTUKfdCT/PezLfhvMn01lNZW8pUbp9IUOAZReApeULKWGyY+bY3SG5mRgs9T9Llzo7NtRe9Xriz6/EQx+iDY1RBRauWuQyaV6toHvFYcNkK1ig7MOA/ZcEeFXZM8I9oLA0Hv59TE6hHV+SJZ8SOInZ5prN1Y=">https://help.webex.com/en-us/article/hcbyq8/Shared-Timer-app-for-Webex-Meetings-and-Webex-Webinars</a><o:p></o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal">Please let me know if you have any questions or concerns regarding this issue.<o:p></o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal">I am awaiting your response to assist you further on this service request.<o:p></o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal">Thanks and regards,<br>
<br>
Note: When contacting me via e-mail, please remember to always include <a href="mailto:attach@cisco.com">
<span style="color:blue">attach@cisco.com</span></a> as one of the recipients for every email that you send. This will create an automatic note on the case with your email and it will also change the status of the case from pending to updated. It is easier
for me to track the cases that are awaiting a reply from my side.<br>
<br>
<span style="color:black">Abdullah Alkhatib<br>
</span><span style="color:black;background:white;mso-fareast-language:DE">Cisco Cloud Support.</span><b><span style="color:#0088FF;mso-fareast-language:DE">
</span></b><span style="color:black"><o:p></o:p></span></p>
<p class="MsoNormal">Working hours: 5am – 2pm PDT <o:p></o:p></p>
<p class="MsoNormal">Email: <a href="mailto:abalkhat@cisco.com">abalkhat@cisco.com</a><o:p></o:p></p>
<p class="MsoNormal">*****************************************<o:p></o:p></p>
<p class="MsoNormal">If you have any feedback or concerns, please contact:<o:p></o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal">Team Lead: Hanin Al-Shatarat<o:p></o:p></p>
<p class="MsoNormal">Email: <a href="mailto:halshata@cisco.com"><span style="color:blue">halshata@cisco.com</span></a><o:p></o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal">Direct Manager: Baraa Abu Khadra<o:p></o:p></p>
<p class="MsoNormal">Email: <a href="mailto:aabukhad@cisco.com"><span style="color:blue">aabukhad@cisco.com</span></a><o:p></o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal"><span style="color:#212529;background:white">If you need immediate assistance, please call the </span><a href="https://gcc02.safelinks.protection.outlook.com/?url=https%3A%2F%2Fwww.cisco.com%2Fc%2Fen%2Fus%2Fsupport%2Fweb%2Ftsd-cisco-worldwide-contacts.html&data=04%7C01%7Cwebex5%40espo.nasa.gov%7C5c96cb05ed474c1ac7ae08da1d7440f7%7C7005d45845be48ae8140d43da96dd17b%7C0%7C0%7C637854682399755414%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C3000&sdata=BeBF%2FTzUfvo82d5AvMTMATIdbCXWxixgtDznfgNjt10%3D&reserved=0" originalSrc="https://www.cisco.com/c/en/us/support/web/tsd-cisco-worldwide-contacts.html" shash="JDVNEk+hjXZCDo66j0IHKEX/tnvlo0Noe+JcIIB9sJITJLeLC/tRWQxFO6qrkGmpkEJqy49BzRSyL7Nz4cUqMdGjcJDOxcqzRNjVOXmDOrBmTmD2EDQeEcx/ihW2Rxrm8jjfiV9wNhBJFvMRBMroEqScmXp8UI9bMNO77HaIa9Q=" originalsrc="https://www.cisco.com/c/en/us/support/web/tsd-cisco-worldwide-contacts.html" shash="pbV7Ow1HGEUGYlvOItFYEwhPYZdTkKJjcMyehnsRexJAn3bZxkzMtW9kee5j6aPbeL5bLkKWQLIphS9XvzJYhGXmJKvgYv5TrPXBfBeapt66dGCfnFxVuo37tGjasGw/O7aDNWB6wpXw3qITtdSo7hr6jyv+fviw1EK8xp2V/TE="><span style="color:#1E4471;background:white">support
number</span></a><span style="color:#212529;background:white"> for your region.</span><span style="color:#212529"><br>
<span style="background:white">Looking for an instant update on your case? Connect via </span></span><a href="https://gcc02.safelinks.protection.outlook.com/?url=https%3A%2F%2Ftacconnect.cisco.com%2F&data=04%7C01%7Cwebex5%40espo.nasa.gov%7C5c96cb05ed474c1ac7ae08da1d7440f7%7C7005d45845be48ae8140d43da96dd17b%7C0%7C0%7C637854682399755414%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C3000&sdata=UJPMAMzPCdh5KFlcF32hRel4PKyQNuDGOvNhB%2BASDWA%3D&reserved=0" originalSrc="https://tacconnect.cisco.com/" shash="CzAbndupJiYBSEhOwAc51B55CLvVBgcvwbOQCJyNUN3arFzfZG8X73n7rW/L7jX26rr+63EEwqnVeZ86fI3sO1SiDAm6csuBXUf8t1LFn55LSOaJO5W7WKQpY2zztkwyqyzLkSVssmB61jUybxyqFYkRoRBH3gS/RsmUl5SPZX8=" originalsrc="https://tacconnect.cisco.com/" shash="Y23mWZHwefvpQBZUN9UvndxHjXfzl75bZ6nd55N1apt1ckPINRyvueYvhFb5wm/WseEqvfYaSffgAvs4HoDPpW/PiFUhD7gQ6Z6DvMs0v8q0FDjWP7L2av6yXR3ukHQF03hupFaec2jPed9quItsm0/cObd6dXobUId6oijHHuw="><span style="color:#1E4471;background:white">TAC
Connect_Bot</span></a><span style="color:#212529;background:white"> or learn more </span><a href="https://gcc02.safelinks.protection.outlook.com/?url=https%3A%2F%2Fwww.cisco.com%2Fc%2Fen%2Fus%2Fsupport%2Fservices%2Ftac-connect-bot%2Findex.html&data=04%7C01%7Cwebex5%40espo.nasa.gov%7C5c96cb05ed474c1ac7ae08da1d7440f7%7C7005d45845be48ae8140d43da96dd17b%7C0%7C0%7C637854682399755414%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C3000&sdata=YGFI52%2FwDzC%2B9Fs%2BFR2n678FhSWMYuknAry4Td541II%3D&reserved=0" originalSrc="https://www.cisco.com/c/en/us/support/services/tac-connect-bot/index.html" shash="H8HnxyPWxZ0Hb/QyvHSwWuS7A6EwQVbxgPfplvZ4VoSNpNh0rodkkV/LKDalmyC4rT4JY+bmMapg6XKI0p7Wjz5sdXvYNS3d986U4MkuUAnUdE7CYUe3jMnQZSy9vdw/HHdErXc/5ZC0eEA4vJGFQn1uS/96yI738Ad6Rznf5K0=" originalsrc="https://www.cisco.com/c/en/us/support/services/tac-connect-bot/index.html" shash="Yu2+IV0aGerMty5vOiHGyshTppPEwHmuw2VTYMvlkXZIdgSKuVZ62ru0imbJOtYb4ML6hR5c+VGT9LDvY+pqBkGwDnkM4HaBfsojrmfxGJqZ8iGOasHE9hZTSp6nZb7lw9RjNZcL9Qqy/EDlW3zfzPQu3gVi1WCpWXytR67bxzc="><span style="color:#1E4471;background:white">here</span></a><span style="color:#212529;background:white">.</span><o:p></o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
</div>
</body>
</html>