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</o:shapelayout></xml><![endif]--></head><body lang=EN-US link="#0563C1" vlink="#954F72" style='word-wrap:break-word'><div class=WordSection1><p class=MsoNormal>Hi all,<o:p></o:p></p><p class=MsoNormal><o:p> </o:p></p><p class=MsoNormal>It was brought up during today’s meeting that folks have received emails stating the upgrade to MacOS 14 will be forced out tonight. As I had not received any of these emails since I was part of the pilot participant program in April, I reached out to some folks at EUSO and received confirmation that enforcement will begin tonight (allegedly beginning at 8 PM local time). Below is the email I was forwarded from EUSO regarding the upgrade which includes links to a couple guides that provide some basic information and instruction on the process.<o:p></o:p></p><p class=MsoNormal><o:p> </o:p></p><p class=MsoNormal><span style='font-family:"Aptos",sans-serif'>Apparently, you’ll need 50 GB of free space available on your computer for the upgrade to proceed; if you do not have enough space, an ESD ticket will be created on your behalf.<o:p></o:p></span></p><p class=MsoNormal><span style='font-family:"Aptos",sans-serif'><o:p> </o:p></span></p><p class=MsoNormal><span style='font-family:"Aptos",sans-serif'>Please let me know if you have any questions or encounter any issues. I apologize for not informing you all of this sooner to better prepare you, but since I upgraded in April, I unfortunately did not receive any emails regarding the forced upgrade schedule.<o:p></o:p></span></p><p class=MsoNormal><span style='font-family:"Aptos",sans-serif'><o:p> </o:p></span></p><p class=MsoNormal><span style='font-family:"Aptos",sans-serif'>Kind Regards,<o:p></o:p></span></p><p class=MsoNormal><span style='font-family:"Aptos",sans-serif'><o:p> </o:p></span></p><p class=MsoNormal><span style='font-family:"Aptos",sans-serif'>Sam<o:p></o:p></span></p><p class=MsoNormal><span style='font-family:"Aptos",sans-serif'><o:p> </o:p></span></p><p class=MsoNormal><span style='font-family:"Aptos",sans-serif'><o:p> </o:p></span></p><p class=MsoNormal><o:p> </o:p></p><table class=MsoNormalTable border=0 cellspacing=0 cellpadding=0 width=600 style='width:6.25in;border-collapse:collapse'><tr><td width=600 colspan=3 valign=top style='width:6.25in;border:solid #AEAAAA 1.0pt;border-bottom:none;background:#D9D9D9;padding:0in 5.75pt 0in 5.75pt'><p class=MsoNormal style='mso-margin-top-alt:2.0pt;margin-right:5.75pt;margin-bottom:2.0pt;margin-left:0in'><b><span style='font-size:9.0pt;color:black'>MESSAGE DETAILS</span></b><b><span style='font-size:9.0pt'><o:p></o:p></span></b></p></td></tr><tr><td width=132 colspan=2 valign=top style='width:99.0pt;border-top:none;border-left:solid #AEAAAA 1.0pt;border-bottom:none;border-right:solid #AEAAAA 1.0pt;background:#D9D9D9;padding:0in 5.75pt 0in 5.75pt'><p class=MsoNormal style='mso-margin-top-alt:2.0pt;margin-right:5.75pt;margin-bottom:2.0pt;margin-left:0in'><span style='font-size:9.0pt;color:black'>AUDIENCE:</span><span style='font-size:9.0pt'><o:p></o:p></span></p></td><td width=468 valign=top style='width:351.0pt;border:solid #AEAAAA 1.0pt;border-left:none;padding:0in 5.75pt 0in 5.75pt'><p class=MsoNormal style='mso-margin-top-alt:2.0pt;margin-right:5.75pt;margin-bottom:2.0pt;margin-left:0in'><span style='font-size:9.0pt'>The following message is being sent to Customer Engagement for awareness followed by distribution to enterprise-managed Mac users running macOS 13<o:p></o:p></span></p></td></tr><tr><td width=132 colspan=2 valign=top style='width:99.0pt;border-top:none;border-left:solid #AEAAAA 1.0pt;border-bottom:none;border-right:solid #AEAAAA 1.0pt;background:#D9D9D9;padding:0in 5.75pt 0in 5.75pt'><p class=MsoNormal style='mso-margin-top-alt:2.0pt;margin-right:5.75pt;margin-bottom:2.0pt;margin-left:0in'><span style='font-size:9.0pt;color:black'>PURPOSE:</span><span style='font-size:9.0pt'><o:p></o:p></span></p></td><td width=468 valign=top style='width:351.0pt;border-top:none;border-left:none;border-bottom:solid #AEAAAA 1.0pt;border-right:solid #AEAAAA 1.0pt;padding:0in 5.75pt 0in 5.75pt'><p class=MsoNormal style='mso-margin-top-alt:2.0pt;margin-right:5.75pt;margin-bottom:2.0pt;margin-left:0in'><span style='font-size:9.0pt'>Reminder of macOS 14 forced install<o:p></o:p></span></p></td></tr><tr><td width=132 colspan=2 valign=top style='width:99.0pt;border:solid #AEAAAA 1.0pt;border-top:none;background:#D9D9D9;padding:0in .05in 0in 5.75pt'><p class=MsoNormal style='mso-margin-top-alt:2.0pt;margin-right:5.75pt;margin-bottom:2.0pt;margin-left:0in'><span style='font-size:9.0pt;color:black'>COMM SCHEDULE:</span><span style='font-size:9.0pt'><o:p></o:p></span></p></td><td width=468 valign=top style='width:351.0pt;border-top:none;border-left:none;border-bottom:solid #AEAAAA 1.0pt;border-right:solid #AEAAAA 1.0pt;padding:0in 5.75pt 0in 5.75pt'><p class=MsoNormal style='mso-margin-top-alt:2.0pt;margin-right:5.75pt;margin-bottom:2.0pt;margin-left:0in'><span style='font-size:9.0pt'>5/14/2024<o:p></o:p></span></p></td></tr><tr><td width=600 colspan=3 valign=top style='width:6.25in;border:none;border-bottom:solid windowtext 1.0pt;padding:0in 0in 0in 0in'><p class=MsoNormal align=center style='text-align:center'><o:p> </o:p></p></td></tr><tr><td width=600 colspan=3 valign=top style='width:6.25in;border:solid windowtext 1.0pt;border-top:none;padding:0in 0in 0in 0in'><p class=MsoNormal align=center style='mso-margin-top-alt:6.0pt;margin-right:0in;margin-bottom:6.0pt;margin-left:0in;text-align:center'><img width=581 height=101 style='width:6.052in;height:1.052in' id="Picture_x0020_2" src="cid:image001.png@01DAA5F3.8F8428D0" alt="OCIO logo in front of a light burst on a planet's horizon with the caption 'Office of the Chief Information Officer'"><o:p></o:p></p></td></tr><tr><td width=130 valign=top style='width:97.5pt;border:solid windowtext 1.0pt;border-top:none;padding:0in .05in 0in 5.75pt'><p class=MsoNormal style='mso-margin-top-alt:6.0pt;margin-right:5.75pt;margin-bottom:6.0pt;margin-left:0in'><b>Distribution Date:<o:p></o:p></b></p></td><td width=470 colspan=2 valign=top style='width:352.5pt;border-top:none;border-left:none;border-bottom:solid windowtext 1.0pt;border-right:solid windowtext 1.0pt;padding:0in 5.75pt 0in 5.75pt'><p class=MsoNormal style='mso-margin-top-alt:6.0pt;margin-right:5.75pt;margin-bottom:6.0pt;margin-left:0in'>May 14, 2024 <o:p></o:p></p></td></tr><tr><td width=130 valign=top style='width:97.5pt;border:solid windowtext 1.0pt;border-top:none;padding:0in 5.75pt 0in 5.75pt'><p class=MsoNormal style='mso-margin-top-alt:6.0pt;margin-right:5.75pt;margin-bottom:6.0pt;margin-left:0in'><b>To:<o:p></o:p></b></p></td><td width=470 colspan=2 valign=top style='width:352.5pt;border-top:none;border-left:none;border-bottom:solid windowtext 1.0pt;border-right:solid windowtext 1.0pt;padding:0in 5.75pt 0in 5.75pt'><p class=MsoNormal style='mso-margin-top-alt:6.0pt;margin-right:5.75pt;margin-bottom:6.0pt;margin-left:0in'>Users with an Enterprise-Managed Mac Running macOS 13<o:p></o:p></p></td></tr><tr><td width=130 valign=top style='width:97.5pt;border:solid windowtext 1.0pt;border-top:none;padding:0in 5.75pt 0in 5.75pt'><p class=MsoNormal style='mso-margin-top-alt:6.0pt;margin-right:5.75pt;margin-bottom:6.0pt;margin-left:0in'><b>Subject:<o:p></o:p></b></p></td><td width=470 colspan=2 valign=top style='width:352.5pt;border-top:none;border-left:none;border-bottom:solid windowtext 1.0pt;border-right:solid windowtext 1.0pt;padding:0in 5.75pt 0in 5.75pt'><p class=MsoNormal style='mso-margin-top-alt:6.0pt;margin-right:5.75pt;margin-bottom:6.0pt;margin-left:0in'><b><span style='font-size:12.0pt'>Reminder: Forced Upgrade to macOS 14 Begins Tonight<o:p></o:p></span></b></p><p class=MsoNormal style='mso-margin-top-alt:6.0pt;margin-right:5.75pt;margin-bottom:6.0pt;margin-left:0in'><i>Note: If you have already completed the upgrade, no action is required.</i><b><span style='font-size:12.0pt'><o:p></o:p></span></b></p></td></tr><tr><td width=130 valign=top style='width:97.5pt;border:solid windowtext 1.0pt;border-top:none;padding:0in 5.75pt 0in 5.75pt'><p class=MsoNormal style='mso-margin-top-alt:6.0pt;margin-right:5.75pt;margin-bottom:6.0pt;margin-left:0in'><b>What’s Happening:<o:p></o:p></b></p></td><td width=470 colspan=2 valign=top style='width:352.5pt;border-top:none;border-left:none;border-bottom:solid windowtext 1.0pt;border-right:solid windowtext 1.0pt;padding:0in 5.75pt .05in 5.75pt'><p class=MsoNormal style='mso-margin-top-alt:6.0pt;margin-right:5.75pt;margin-bottom:6.0pt;margin-left:0in'>You have been identified as a user with an enterprise-managed Mac computer that is running macOS 13.<o:p></o:p></p><div align=center><table class=MsoNormalTable border=0 cellspacing=0 cellpadding=0 style='border-collapse:collapse'><tr style='height:4.0pt'><td width=150 valign=top style='width:112.25pt;border:solid #AEAAAA 1.0pt;background:#D9D9D9;padding:0in 5.4pt 0in 5.4pt;height:4.0pt'><p class=MsoNormal style='mso-margin-top-alt:3.0pt;margin-right:9.35pt;margin-bottom:3.0pt;margin-left:0in'><b><span style='font-size:10.0pt;color:black'>Email Address</span></b><b><span style='font-size:10.0pt'><o:p></o:p></span></b></p></td><td width=305 valign=top style='width:228.45pt;border:solid #AEAAAA 1.0pt;border-left:none;padding:0in 5.4pt 0in 5.4pt;height:4.0pt'><p class=MsoNormal style='mso-margin-top-alt:3.0pt;margin-right:5.75pt;margin-bottom:3.0pt;margin-left:0in'><span style='font-size:10.0pt'><o:p> </o:p></span></p></td></tr><tr style='height:2.5pt'><td width=150 valign=top style='width:112.25pt;border:solid #AEAAAA 1.0pt;border-top:none;background:#D9D9D9;padding:0in 5.4pt 0in 5.4pt;height:2.5pt'><p class=MsoNormal style='mso-margin-top-alt:3.0pt;margin-right:9.35pt;margin-bottom:3.0pt;margin-left:0in'><b><span style='font-size:10.0pt;color:black'>Computer Name</span></b><b><span style='font-size:10.0pt'><o:p></o:p></span></b></p></td><td width=305 valign=top style='width:228.45pt;border-top:none;border-left:none;border-bottom:solid #AEAAAA 1.0pt;border-right:solid #AEAAAA 1.0pt;padding:0in 5.4pt 0in 5.4pt;height:2.5pt'><p class=MsoNormal style='mso-margin-top-alt:3.0pt;margin-right:5.75pt;margin-bottom:3.0pt;margin-left:0in'><span style='font-size:10.0pt'><o:p> </o:p></span></p></td></tr><tr style='height:2.5pt'><td width=454 colspan=2 valign=top style='width:340.7pt;border:solid #AEAAAA 1.0pt;border-top:none;background:#D9D9D9;padding:0in 5.4pt 0in 5.4pt;height:2.5pt'><p class=MsoNormal style='mso-margin-top-alt:3.0pt;margin-right:5.75pt;margin-bottom:3.0pt;margin-left:0in'><i><span style='font-size:10.0pt;color:black'>If the device information shown above is incorrect, please follow the instructions in </span></i><span style='color:black'><a href="https://esd.nasa.gov/nav_to.do?uri=%2Fkb_view.do%3Fsysparm_article%3DKB0014104"><i><span style='font-size:10.0pt'>KB0014104: Correct My Asset</span></i></a></span><i><span style='font-size:10.0pt;color:black'> to correct your asset information.</span></i><span style='font-size:10.0pt'><o:p></o:p></span></p></td></tr></table></div><p class=MsoNormal style='mso-margin-top-alt:6.0pt;margin-right:5.75pt;margin-bottom:6.0pt;margin-left:0in'>If you have not self-installed the macOS 14 upgrade, your computer will receive a forced upgrade tonight. Review the information below for more details.<o:p></o:p></p></td></tr><tr><td width=130 valign=top style='width:97.5pt;border:solid windowtext 1.0pt;border-top:none;padding:0in 5.75pt 0in 5.75pt'><p class=MsoNormal style='mso-margin-top-alt:6.0pt;margin-right:5.75pt;margin-bottom:6.0pt;margin-left:0in'><b>Action Required:<o:p></o:p></b></p></td><td width=470 colspan=2 valign=top style='width:352.5pt;border-top:none;border-left:none;border-bottom:solid windowtext 1.0pt;border-right:solid windowtext 1.0pt;padding:0in 5.75pt .05in 5.75pt'><p class=MsoNormal style='mso-margin-top-alt:6.0pt;margin-right:5.75pt;margin-bottom:6.0pt;margin-left:0in'><b><span style='font-size:12.0pt'>Forced Upgrade to macOS 14 Begins Tonight</span></b> <o:p></o:p></p><p class=MsoNormal style='mso-margin-top-alt:6.0pt;margin-right:5.75pt;margin-bottom:6.0pt;margin-left:0in'>Tonight, during the patching window (8 p.m. to 2 a.m. local time), your computer will receive a forced upgrade to macOS 14. <o:p></o:p></p><p class=MsoNormal style='mso-margin-top-alt:6.0pt;margin-right:5.75pt;margin-bottom:6.0pt;margin-left:18.5pt'><i>Please note that timing for when you receive the upgrade is contingent upon the current </i><a href="https://seeit.ndc.nasa.gov/NASAIT/MissionFreeze"><i>mission freeze schedule</i></a><i>. If your center is in a freeze, you will receive the forced upgrade the day after the freeze is lifted.</i><o:p></o:p></p><p class=MsoNormal style='mso-margin-top-alt:6.0pt;margin-right:5.75pt;margin-bottom:6.0pt;margin-left:0in'>Please ensure that before the upgrade begins:<o:p></o:p></p><ul style='margin-top:0in' type=disc><li class=MsoListParagraph style='margin-right:5.75pt;margin-left:0in;mso-add-space:auto;line-height:normal;mso-list:l0 level1 lfo1'>You have a complete backup.<o:p></o:p></li><li class=MsoListParagraph style='margin-right:5.75pt;margin-left:0in;mso-add-space:auto;line-height:normal;mso-list:l0 level1 lfo1'>You have 50GB available free space on your main hard drive. <o:p></o:p></li></ul><p class=MsoListParagraph style='mso-margin-top-alt:6.0pt;margin-right:5.75pt;margin-bottom:6.0pt;margin-left:.5in;line-height:normal'><i>To find the amount of free hard drive space you have remaining, go to the <b>Apple menu </b>in the top-left corner of your screen, then click<b> About this Mac</b> > <b>More Info</b>. Scroll down to the <b>Storage</b> section, and you will see the amount of space you have available. If you do not have 50GB available free space, you will receive additional communications. </i><o:p></o:p></p><ul style='margin-top:0in' type=disc><li class=MsoListParagraph style='margin-right:5.75pt;margin-left:0in;mso-add-space:auto;line-height:normal;mso-list:l0 level1 lfo1'>Your computer is plugged in and powered on.<o:p></o:p></li><li class=MsoListParagraph style='margin-right:5.75pt;margin-left:0in;mso-add-space:auto;line-height:normal;mso-list:l0 level1 lfo1'>Your computer is connected to the Internet, either hardwired via Ethernet cable or through Wi-Fi.<o:p></o:p></li><li class=MsoListParagraph style='margin-top:6.0pt;margin-right:5.75pt;margin-left:0in;mso-add-space:auto;line-height:normal;mso-list:l0 level1 lfo1'>Your computer is disconnected from the VPN (which also boosts upgrade speed). <o:p></o:p></li></ul><p class=MsoNormal style='mso-margin-top-alt:6.0pt;margin-right:5.75pt;margin-bottom:6.0pt;margin-left:0in'><b>Once the upgrade begins, it can take up to 2 hours to complete, depending on the speed of your network connection. Unless you are using a docking station, do not close your laptop while the upgrade is running.<o:p></o:p></b></p><p class=MsoNormal style='mso-margin-top-alt:6.0pt;margin-right:5.75pt;margin-bottom:6.0pt;margin-left:0in'>The following guides describe what you can expect to see while the upgrade is in progress. <o:p></o:p></p><ul style='margin-top:0in' type=disc><li class=MsoListParagraph style='margin-right:5.75pt;margin-left:0in;mso-add-space:auto;line-height:normal;mso-list:l3 level1 lfo2'><a href="https://nasa.sharepoint.com/sites/EUSO/Shared%20Documents/Forms/AllItems.aspx?id=%2Fsites%2FEUSO%2FShared%20Documents%2FQuickStart%5FmacOS14Upgrade%2Epdf&parent=%2Fsites%2FEUSO%2FShared%20Documents"><span class=MsoSmartlink>macOS 14 Upgrade Quick Start</span></a> <i>(two-page summary)</i><o:p></o:p></li><li class=MsoListParagraph style='margin-right:5.75pt;margin-left:0in;mso-add-space:auto;line-height:normal;mso-list:l3 level1 lfo2'><a href="https://nasa.sharepoint.com/sites/EUSO/Shared%20Documents/Forms/AllItems.aspx?id=%2Fsites%2FEUSO%2FShared%20Documents%2FUserExpGuide%5FmacOS14Upgrade%2Epdf&parent=%2Fsites%2FEUSO%2FShared%20Documents"><span class=MsoSmartlink>macOS 14 Upgrade User Experience Guide</span></a> <i>(detailed user guide)</i><o:p></o:p></li></ul><p class=MsoListParagraph style='mso-margin-top-alt:6.0pt;margin-right:5.75pt;margin-bottom:6.0pt;margin-left:18.5pt;line-height:normal'><b><i>Printing the guides will make them readily available for reference during the upgrade.<o:p></o:p></i></b></p><p class=MsoNormal style='mso-margin-top-alt:6.0pt;margin-right:5.75pt;margin-bottom:6.0pt;margin-left:0in'><b>IMPORTANT: </b>To avoid the forced upgrade, you can self-install the macOS 14 upgrade now at your convenience. The guides above provide the steps to begin the self-install.<b><o:p></o:p></b></p><p class=MsoNormal style='mso-margin-top-alt:6.0pt;margin-right:5.75pt;margin-bottom:6.0pt;margin-left:0in'><b>Note:</b> If you receive a popup that says, “macOS 14 is not approved by NASA for deployment at this time,” when you initiate the self-install, follow these steps:<o:p></o:p></p><ol style='margin-top:0in' start=1 type=1><li class=MsoListParagraph style='margin-right:5.75pt;margin-left:0in;mso-add-space:auto;line-height:normal;mso-list:l2 level1 lfo3'>Go to <b>Applications</b> > <b>Self Service.app</b>. <o:p></o:p></li><li class=MsoListParagraph style='margin-right:5.75pt;margin-left:0in;mso-add-space:auto;line-height:normal;mso-list:l2 level1 lfo3'>Click <b>Remediation Items</b> from the left menu. <o:p></o:p></li><li class=MsoListParagraph style='margin-right:5.75pt;margin-left:0in;mso-add-space:auto;line-height:normal;mso-list:l2 level1 lfo3'>Locate the “Refresh Restricted Software” item, then click <b>Refresh</b>. <o:p></o:p></li><li class=MsoListParagraph style='margin-right:5.75pt;margin-left:0in;mso-add-space:auto;line-height:normal;mso-list:l2 level1 lfo3'>The “Refresh” button will change to “Executing,” then “Running,” then “Done,” then back to “Refresh.”<o:p></o:p></li><li class=MsoListParagraph style='margin-top:6.0pt;margin-right:5.75pt;margin-left:0in;mso-add-space:auto;line-height:normal;mso-list:l2 level1 lfo3'>Follow the steps again to initiate the self-install for the upgrade.<o:p></o:p></li></ol><p class=MsoNormal style='mso-margin-top-alt:.25in;margin-right:5.75pt;margin-bottom:6.0pt;margin-left:0in'><b><span style='font-size:12.0pt'>After the Upgrade</span></b><o:p></o:p></p><p class=MsoNormal style='mso-margin-top-alt:6.0pt;margin-right:5.75pt;margin-bottom:6.0pt;margin-left:0in'>It might take some macOS 14 users longer for their card readers to recognize their PIV smartcards. This has been reported to Apple and will be addressed in a future update. If it repeatedly takes more than 45 seconds for your PIV smartcard to be recognized, or if it is no longer being recognized, please contact the Enterprise Service Desk (ESD) for further assistance.<o:p></o:p></p></td></tr><tr><td width=130 valign=top style='width:97.5pt;border:solid windowtext 1.0pt;border-top:none;padding:0in 5.75pt 0in 5.75pt'><p class=MsoNormal style='mso-margin-top-alt:6.0pt;margin-right:5.75pt;margin-bottom:6.0pt;margin-left:0in'><b>Resources:<o:p></o:p></b></p></td><td width=470 colspan=2 valign=top style='width:352.5pt;border-top:none;border-left:none;border-bottom:solid windowtext 1.0pt;border-right:solid windowtext 1.0pt;padding:0in 5.75pt .05in 5.75pt'><p class=MsoNormal style='mso-margin-top-alt:6.0pt;margin-right:5.75pt;margin-bottom:6.0pt;margin-left:0in'>The following resources will help familiarize you with macOS 14 and the upgrade process:<o:p></o:p></p><ul style='margin-top:0in' type=disc><li class=MsoListParagraph style='margin-right:5.75pt;margin-left:0in;mso-add-space:auto;line-height:normal;mso-list:l4 level1 lfo4'><a href="https://nasa.sharepoint.com/sites/EUSO/Shared%20Documents/Forms/AllItems.aspx?id=%2Fsites%2FEUSO%2FShared%20Documents%2FUserExpGuide%5FmacOS14Upgrade%2Epdf&parent=%2Fsites%2FEUSO%2FShared%20Documents"><span class=MsoSmartlink>macOS 14 Upgrade User Experience Guide</span></a><o:p></o:p></li><li class=MsoListParagraph style='margin-right:5.75pt;margin-left:0in;mso-add-space:auto;line-height:normal;mso-list:l4 level1 lfo4'><a href="https://nasa.sharepoint.com/sites/EUSO/Shared%20Documents/Forms/AllItems.aspx?id=%2Fsites%2FEUSO%2FShared%20Documents%2FQuickStart%5FmacOS14Upgrade%2Epdf&parent=%2Fsites%2FEUSO%2FShared%20Documents"><span class=MsoSmartlink>macOS 14 Upgrade Quick Start</span></a><o:p></o:p></li><li class=MsoListParagraph style='margin-right:5.75pt;margin-left:0in;mso-add-space:auto;line-height:normal;mso-list:l4 level1 lfo4'><a href="https://nasa.sharepoint.com/sites/EUSO/Shared%20Documents/Forms/AllItems.aspx?id=%2Fsites%2FEUSO%2FShared%20Documents%2FFAQs%5FmacOS14Upgrade%2Epdf&parent=%2Fsites%2FEUSO%2FShared%20Documents"><span class=MsoSmartlink>macOS 14 Upgrade FAQs</span></a><span class=MsoHyperlink><span style='color:windowtext;text-decoration:none'><o:p></o:p></span></span></li><li class=MsoListParagraph style='margin-top:6.0pt;margin-right:5.75pt;margin-left:0in;mso-add-space:auto;line-height:normal;mso-list:l4 level1 lfo4'><a href="https://nasa.sharepoint.com/sites/EUSO/Shared%20Documents/Forms/AllItems.aspx?id=%2Fsites%2FEUSO%2FShared%20Documents%2FmacOS%2DSonoma%2D14%5FNewFeatures%2Epdf&parent=%2Fsites%2FEUSO%2FShared%20Documents"><span class=MsoSmartlink>New Features in macOS Sonoma (14)</span></a><o:p></o:p></li></ul></td></tr><tr><td width=130 valign=top style='width:97.5pt;border:solid windowtext 1.0pt;border-top:none;padding:0in 5.75pt 0in 5.75pt'><p class=MsoNormal style='mso-margin-top-alt:6.0pt;margin-right:5.75pt;margin-bottom:6.0pt;margin-left:0in'><b>Support: <o:p></o:p></b></p></td><td width=470 colspan=2 valign=top style='width:352.5pt;border-top:none;border-left:none;border-bottom:solid windowtext 1.0pt;border-right:solid windowtext 1.0pt;padding:0in 5.75pt .05in 5.75pt'><p class=MsoNormal style='mso-margin-top-alt:6.0pt;margin-right:5.75pt;margin-bottom:6.0pt;margin-left:0in'>For technical assistance, contact the Enterprise Service Desk:<o:p></o:p></p><ul style='margin-top:0in' type=disc><li class=MsoListParagraph style='margin-right:5.75pt;margin-left:0in;mso-add-space:auto;line-height:normal;mso-list:l1 level1 lfo5'>Website: <a href="https://esd.nasa.gov/esdportal">https://esd.nasa.gov/esdportal</a><o:p></o:p></li><li class=MsoListParagraph style='margin-top:6.0pt;margin-right:5.75pt;margin-left:0in;mso-add-space:auto;line-height:normal;mso-list:l1 level1 lfo5'>Telephone: 1-877-677-2123 (1-877-NSSC123) Option 2<o:p></o:p></li></ul></td></tr><tr><td width=600 colspan=3 valign=top style='width:6.25in;border:solid windowtext 1.0pt;border-top:none;padding:0in 5.75pt 0in 5.75pt'><p class=MsoNormal align=center style='mso-margin-top-alt:6.0pt;margin-right:5.75pt;margin-bottom:6.0pt;margin-left:0in;text-align:center'><b><span style='font-size:10.0pt'>This notice was sent by </span></b><a href="https://nasa.sharepoint.com/sites/EUSO">Workplace and Collaboration Services</a><b><span style='font-size:10.0pt'> within the <br>Office of the Chief Information Officer.</span></b><span style='font-size:10.0pt'><o:p></o:p></span></p></td></tr><tr><td width=130 style='width:97.5pt;padding:0in 0in 0in 0in'></td><td width=2 style='width:1.5pt;padding:0in 0in 0in 0in'></td><td width=468 style='width:351.0pt;padding:0in 0in 0in 0in'></td></tr></table><p class=MsoNormal><o:p> </o:p></p></div></body></html>