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<p class="MsoNormal"><span style="font-size:12.0pt;font-family:"Arial",sans-serif">Many emails get lost with all the spam from the centerwides, this should not be one of them.<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:12.0pt;font-family:"Arial",sans-serif"><o:p> </o:p></span></p>
<div>
<p class="MsoNormal"><span style="font-size:12.0pt;font-family:"Arial",sans-serif;color:black"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="font-size:12.0pt;font-family:"Arial",sans-serif;color:black">Jhony<o:p></o:p></span></p>
<p class="MsoNormal"><b><span style="font-family:"Calibri Light",sans-serif;color:black"><o:p> </o:p></span></b></p>
<p class="MsoNormal"><b><span style="font-family:"Calibri Light",sans-serif;color:black">JHONY R. ZAVALETA</span></b><span style="font-family:"Calibri Light",sans-serif;color:black"><br>
Project Manager - NASA Earth Science Project Office<br>
<br>
MS 232-22<br>
Building N232, Room N232-242<br>
NASA Ames Research Center<br>
Moffett Field CA 94035</span><span style="color:black"><o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-family:"Calibri Light",sans-serif;color:black"><br>
<b><i>Cell:</i></b><i> +1 (650) 224-4825<b> (worldwide and via Whatsapp</b>)</i></span><span style="color:black"><o:p></o:p></span></p>
<p class="MsoNormal"><i><span style="font-family:"Calibri Light",sans-serif;color:black">Office: +1 (650) 604-0125</span></i><span style="color:black"><o:p></o:p></span></p>
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<p class="MsoNormal"><span style="font-size:12.0pt;font-family:"Arial",sans-serif"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="font-size:12.0pt;font-family:"Arial",sans-serif"><o:p> </o:p></span></p>
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<p class="MsoNormal"><b><span style="font-size:12.0pt;color:black">From: </span></b><span style="font-size:12.0pt;color:black"><NSSC-HRMES@mail.nasa.gov> on behalf of "NSSC-HRMES@mail.nasa.gov" <NSSC-HRMES@mail.nasa.gov><br>
<b>Reply-To: </b>NSSC-HRMES <nssc-hrmes@mail.nasa.gov><br>
<b>Date: </b>Wednesday, January 8, 2020 at 12:02 AM<br>
<b>To: </b>"Zavaleta, Jhony R. (ARC-SGG)" <jhony.r.zavaleta@nasa.gov><br>
<b>Subject: </b>International Medical Evacuation Support: Civil Service Employee Business Travel<o:p></o:p></span></p>
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<p class="MsoNormal"><o:p> </o:p></p>
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<p><em><span style="font-size:10.0pt;font-family:"Arial",sans-serif;color:black">This is an Agency-wide notification to all NASA employees.</span></em><span style="font-size:10.0pt;font-family:"Arial",sans-serif;color:black"><o:p></o:p></span></p>
<p><span style="font-size:10.0pt;font-family:"Arial",sans-serif;color:black">There has been a change in the company name (but not in support) of NASA’s Agency-wide provider of international medical evacuation: TMH was acquired by Iqarus; Iqarus’s parent company
is International SOS.<o:p></o:p></span></p>
<p><span style="font-size:10.0pt;font-family:"Arial",sans-serif;color:black">Effective immediately, International SOS is the Agency-level provider for NASA international medical evacuation and similar support. Please discard any information, documents, and
wallet cards referencing TMH.<o:p></o:p></span></p>
<p><strong><span style="font-size:10.0pt;font-family:"Arial",sans-serif;color:black">NOTE:</span></strong><span style="font-size:10.0pt;font-family:"Arial",sans-serif;color:black"> There may be other NASA Centers (e.g., JSC) that contract with other providers
for additional and specific medical evacuation services. This change does not affect those Center unique contracts.<o:p></o:p></span></p>
<p><strong><span style="font-size:10.0pt;font-family:"Arial",sans-serif;color:black">International SOS Support Information:</span></strong><span style="font-size:10.0pt;font-family:"Arial",sans-serif;color:black"><o:p></o:p></span></p>
<ul type="disc">
<li class="MsoNormal" style="color:black;mso-margin-top-alt:auto;mso-margin-bottom-alt:auto;mso-list:l0 level1 lfo1">
<strong><span style="font-size:10.0pt;font-family:"Arial",sans-serif">NASA-dedicated 24/7 phone lines
<u>while on travel</u>:</span></strong><span style="font-size:10.0pt;font-family:"Arial",sans-serif"> 1-800-905-5924 or 1-215-942-8462<o:p></o:p></span></li><li class="MsoNormal" style="color:black;mso-margin-top-alt:auto;mso-margin-bottom-alt:auto;mso-list:l0 level1 lfo1">
<strong><span style="font-size:10.0pt;font-family:"Arial",sans-serif">NASA Agency Membership Number:</span></strong><span style="font-size:10.0pt;font-family:"Arial",sans-serif"> 11B108879166<o:p></o:p></span></li><li class="MsoNormal" style="color:black;mso-margin-top-alt:auto;mso-margin-bottom-alt:auto;mso-list:l0 level1 lfo1">
<strong><span style="font-size:10.0pt;font-family:"Arial",sans-serif">Support Web site:</span></strong><span style="font-size:10.0pt;font-family:"Arial",sans-serif">
<a href="http://www.internationalsos.com/">www.internationalsos.com</a> (use NASA membership number to access Web site)<o:p></o:p></span></li><li class="MsoNormal" style="color:black;mso-margin-top-alt:auto;mso-margin-bottom-alt:auto;mso-list:l0 level1 lfo1">
<strong><span style="font-size:10.0pt;font-family:"Arial",sans-serif">PHONE APP:</span></strong><span style="font-size:10.0pt;font-family:"Arial",sans-serif"> Download the ASSISTANCE APP for instant access to International SOS Support at
<a href="https://www.internationalsos.com/assistance-app">https://www.internationalsos.com/assistance-app</a><o:p></o:p></span></li></ul>
<p><strong><span style="font-size:10.0pt;font-family:"Arial",sans-serif;color:black">Upcoming Activities:</span></strong><span style="font-size:10.0pt;font-family:"Arial",sans-serif;color:black"><br>
An Agency-wide webinar presentation by International SOS to all NASA civil service personnel is scheduled for January 13 at 2:00 p.m. ET. Contact
<a href="mailto:janine.e.scoville@nasa.gov">janine.e.scoville@nasa.gov</a> to be included on the Outlook invite so that you can participate.<o:p></o:p></span></p>
<p><span style="font-size:10.0pt;font-family:"Arial",sans-serif;color:black">New wallet cards are being ordered for distribution to NASA medical clinics and/or anyone else who would like to have one (we’ll send them out as soon as they are received from International
SOS).<o:p></o:p></span></p>
<p><span style="font-size:10.0pt;font-family:"Arial",sans-serif;color:black">New brochures are being ordered for distribution to NASA medical clinics and/or anyone else who would like to have one (we’ll send them out as soon as they are received from International
SOS).<o:p></o:p></span></p>
<p><strong><span style="font-size:10.0pt;font-family:"Arial",sans-serif;color:black">Reminder:</span></strong><span style="font-size:10.0pt;font-family:"Arial",sans-serif;color:black"> NASA’s internal firewalled Web site features medical evacuation information <a href="https://inside.nasa.gov/international-business-travel">https://inside.nasa.gov/international-business-travel</a>.<o:p></o:p></span></p>
<p><span style="font-size:10.0pt;font-family:"Arial",sans-serif;color:black">NASA’s public-facing Web site also provides medical evacuation information at
<a href="https://www.nasa.gov/offices/ochmo/divisions/health_medsys/emerg_med_evac.html">
https://www.nasa.gov/offices/ochmo/divisions/health_medsys/emerg_med_evac.html</a>.<o:p></o:p></span></p>
<p align="center" style="text-align:center"><span style="font-size:10.0pt;font-family:"Arial",sans-serif;color:black">For questions concerning this notice, contact:<br>
<strong><span style="font-family:"Arial",sans-serif">NASA Shared Services Center (NSSC) Customer Contact Center</span></strong><br>
1-877-677-2123 (1-877-NSSC123) or <a href="mailto:nssc-contactcenter@nasa.gov">nssc-contactcenter@nasa.gov</a><o:p></o:p></span></p>
<div class="MsoNormal" align="center" style="text-align:center"><span style="font-size:10.0pt;font-family:"Arial",sans-serif;color:black">
<hr size="0" width="100%" align="center">
</span></div>
<p class="MsoNormal" style="margin-bottom:12.0pt"><span style="font-size:10.0pt;font-family:"Arial",sans-serif;color:black"><o:p> </o:p></span></p>
<p><span style="font-size:10.0pt;font-family:"Arial",sans-serif;color:black">Why yes, it
<em><span style="font-family:"Arial",sans-serif">is</span></em> all about <u>you</u>! And that’s exactly what you’ll find in the “About Me” section in the <a href="https://hr.nasa.gov">HR Portal</a>. You can access up-to-date information such as your individualized
pay and leave summary which includes balances and expiration dates for restored leave, credit hours/comp time and more.<o:p></o:p></span></p>
<p><span style="font-size:10.0pt;font-family:"Arial",sans-serif;color:black">THIS IS AN AUTOMATED HRMES MESSAGE. PLEASE DO NOT REPLY.<br>
Please contact the <a href="https://www.nssc.nasa.gov/contactus">NSSC Customer Contact Center</a> if you need additional information.<o:p></o:p></span></p>
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