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<p class="MsoNormal">Susan,<o:p></o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal">What do you mean by ‘security blocked and email for an invoice’? Did you get a notice for that?<o:p></o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal">If you have troubles with the MAAS 360, make sure there are no updates in the App Store, check that the time on your phone is set correctly. If all fails, try to reinstall. To do so:<o:p></o:p></p>
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<li class="MsoListParagraph" style="margin-left:0in;mso-list:l0 level1 lfo1">Go to
<a href="https://mdr.nasa.gov">https://mdr.nasa.gov</a> you need to be on your computer and log in with your badge<o:p></o:p></li><li class="MsoListParagraph" style="margin-left:0in;mso-list:l0 level1 lfo1">On the next screen click ‘unregister’. You will be asked to provide a reason, use something along the line of ‘temporary technical issues’ . Once you click OK the MAAS360 on your computer
will be removed. <o:p></o:p></li><li class="MsoListParagraph" style="margin-left:0in;mso-list:l0 level1 lfo1">When done re-enroll your device. This should trigger a reinstall of MAAS360 on your phone which, in my case, solved my sync issues.<o:p></o:p></li></ol>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal">Outlook; Make sure there are no updates. Go to the Help menu and click ‘Check for Updates’.<o:p></o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal">-- <span style="font-family:-webkit-standard;color:black">Dan Chirica <br>
NASA Ames Research Center<br>
<a href="mailto:dan.chirica@nasa.gov"><span style="color:#0563C1">dan.chirica@nasa.gov</span></a><br>
+1 (650) 604-0436</span><o:p></o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
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<p class="MsoNormal"><b><span style="font-size:12.0pt;color:black">From: </span></b><span style="font-size:12.0pt;color:black">"all@espo.nasa.gov" <all@espo.nasa.gov><br>
<b>Reply-To: </b>"Mcfadden, Susan K. (ARC-SGG)[Bay Area Environmental Research Institute]" <susan.k.mcfadden@nasa.gov><br>
<b>Date: </b>Wednesday, November 13, 2019 at 07:50<br>
<b>To: </b>"all@espo.nasa.gov" <all@espo.nasa.gov>, "Zavaleta, Jhony R. (ARC-SGG)" <jhony.r.zavaleta@nasa.gov><br>
<b>Subject: </b>Re: [All] Laptop issues and Tomorrow Wednesday November 13<o:p></o:p></span></p>
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<p class="MsoNormal"><o:p> </o:p></p>
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<p class="MsoNormal">My outlook has been crashing too! I sometimes get to read one email but then it becomes non responsive and I have to kill it. On phone now but the MaaS360 app was shutting down without ever letting me in. And this last weekend it was stuck
trying to download email 2 of 10 for a long time! <o:p></o:p></p>
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<p class="MsoNormal"><o:p> </o:p></p>
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<p class="MsoNormal">I just saw that security had blocked an email for an invoice so hoping that was the problem. <o:p></o:p></p>
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<p class="MsoNormal"><o:p> </o:p></p>
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<p class="MsoNormal">Will try from laptop again soon. <o:p></o:p></p>
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<p class="MsoNormal"><o:p> </o:p></p>
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<p class="MsoNormal" style="margin-bottom:12.0pt">Frustrating! <o:p></o:p></p>
<p class="MsoNormal" style="margin-bottom:12.0pt"><o:p> </o:p></p>
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<p class="MsoNormal">On: 12 November 2019 20:56, "All for Zavaleta, Jhony R. (ARC-SGG)" <<a href="mailto:all@espo.nasa.gov">all@espo.nasa.gov</a>> wrote:<br>
<br>
<o:p></o:p></p>
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<p class="MsoNormal">Hello team, <o:p></o:p></p>
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<p class="MsoNormal"><o:p> </o:p></p>
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<p class="MsoNormal">I have to work from tomorrow until a home inspection is completed. <o:p></o:p></p>
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<p class="MsoNormal"><o:p> </o:p></p>
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<p class="MsoNormal">Also, for some reason my Outlook has started crashing nonstop this evening. I’ll go into the office after the inspection regardless of when that is. Perhaps the issue is with the VPN. <o:p></o:p></p>
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<p class="MsoNormal"><o:p> </o:p></p>
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<p class="MsoNormal"><o:p> </o:p></p>
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<p class="MsoNormal"><o:p> </o:p></p>
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<p class="MsoNormal" style="margin-bottom:12.0pt">Jhony <o:p></o:p></p>
<p class="MsoNormal" style="margin-bottom:12.0pt"><o:p> </o:p></p>
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